Yes, we can ship all over the world. For customers in the USA, you can directly shop through our website- www.alokya.us

For customers from any other country, you can contact us directly via our email illuminate@alokya.com or DM us on our Instagram.

Standard shipping costs to the country will be applied separately.

We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We will provide you with the link to track your order once it is dispatched.

You can cancel your orders before they are dispatched from our location, which takes 2-3 business days.

In case you have received a damaged or defective product, you can request a return/exchange from our website. You can contact us for further assistance. We'll be happy to assist you in fixing the issue.
Email us at: illuminate.alokya.com

We can only return, refund, or exchange your product if it satisfies the following conditions:-

1. You received a damaged product
2. The art form/design received was different than the order placed
3. You received the wrong size/wrong product
4. The returned product is unused and passes our quality inspection

Once the quality inspection satisfies our conditions, the refund will be processed within 5 business days.

We are readily available for a chat.
Email us here: illuminate.alokya.com