Privacy policy

The privacy of our visitors is our top priority at Kayra Kraft LLP- Alokya. The sorts of information that alokya.com collects and records, as well as how we use it, are described in this Privacy Policy document.

Please feel free to contact us if you have any further inquiries or need more details about our privacy policy.

This privacy statement only relates to our online operations and is applicable for data shared by users of alokya.com as well as data we may collect about them. Information obtained offline or from sources other than this website is not covered by this policy.

You hereby accept our Privacy Policy's provisions and consent to its application by using our website and service.


Device Information: 

Once you visit our website, we automatically collect information about your device, such as your web browser, IP address, time zone, specific web pages or products that you view, what websites or search terms led you to the website, information about how you interact with the website, and details about some of the cookies that have been installed on your device. These technologies are used to gather this data:

  • Cookies are little data files that are stored on your computer or device and frequently have an anonymous unique identification.
  • Log files - These keep track of activities that take place on the website and gather information such as your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels - Electronic data files used to keep track of your website usage.


Order Details: 

We obtain certain information about you when you make or attempt to make a purchase through our website, including your name, billing address, shipping address, payment details, including credit/debit card numbers, UPI details, email address, and phone number. This data is referred to as "Order Details" by us. In this privacy statement, we mean "Personal Information" to refer to both Device Information and Order Details.

We utilise the data to fulfil the following:

  • Observe your orders
  • Communicate with you, send you emails for marketing and promotional purposes as well as to tell you of updates and other information pertaining to the website.
  • Verify our orders to avoid fraud
  • Supplying, running, and maintaining our website
  • Expand, enhance, personalise, and improve our website.
  • Recognize and analyse the browsing and interaction patterns of our clients with the website.
  • Create new goods, services, features, and capabilities.
  • To determine whether our marketing and advertising strategies were successful


Sharing Information:

We give third parties access to your personal information.

For instance, Shopify powers our online store; for more information on how Shopify handles your Personal Information, visit https://www.shopify.com/legal/privacy.

We may also release your Personal Information to comply with legal obligations, to enforce our rights, to respond to subpoenas, search warrants, or other lawful information requests.


Retaining data:

We will keep your Order Details for our records after you place an order through the website, unless and until you ask us to erase this information.


Changes:

We may occasionally amend this privacy statement to reflect changes to our practises or for other administrative, statutory, or regulatory purposes.


Contact:

Contact us if you have more queries regarding our privacy policy and practices. We would love to hear your suggestions at illuminate@alokya.com